12 Feb Why e-signatures are a ‘must-have’
It’s no secret that here at SiNERIX we are obsessed with ‘the curve’ and more specifically, staying ahead of it. That’s why we have been working with digital identification technology and paperless solutions for almost a decade now.
With an ever increasing demand for fast customer engagement and automation, our Digital Engagement Cloud has everything you need in order to do business with increased efficiency, reduced risk and at a lower cost.
So what’s changed? Why is digital authentication so necessary in today’s world? We take a look at SmartSign – just one of the services on our Digital Engagement Cloud and why it’s so important for doing business in 2020.
What do your customers expect?
The majority of your customer base will have the latest technology in their pockets, on their desks and in their homes. If you are not using a solution which fits in with their technological lifestyle then you will appear to be lagging behind. Do people want to buy from an out of date business?
Your audience will be accustomed to entirely digital transactions and so printing and sending, or even scanning and rescanning to send is out-dated and time consuming – we’re not even going to mention posting your signed documents.
Everyone is conscious of their carbon footprint and the state of the environment; there’s no escaping it, it’s in the news every day. While it may not be a priority in a customer’s decision making process, they are more likely to work with a business who shares their values when it comes to the environment.
Paperless transactions are not only better for the environment but much easier to keep track of and store. Less paper, less waste, less storage space – there are few excuses.
If you’re not using some form of digital verification solution then simply put, you are lagging behind. Your competitors will be using it and will be able to process transactions at a rate you can only dream of. We have seen evidence that our clients using the Digital Engagement Cloud have seen a huge reduction in cost and admin time spent per transaction; they are finding that its simplicity and ease of use results in more clients coming on board at a faster rate than ever before.
Postage is expensive and isn’t always reliable. It’s also labour intensive and printing has a line on the P&L Report all of its own in many businesses. The physical costs are easy to pin point when it comes to snail mail, but what about the other costs associated with NOT using a digital solution? How many man hours are spent manually entering data into CRM systems; not to mention chasing responses and reposting lost documents?
Even if you ARE using a digital solution, the chances are high that you’re paying a large premium for the privilege. We have had reports that our clients who have moved from other “well-known” e-signature platforms are seeing up to 50% real cost savings on the platform. If you need to speak to a member of our team be sure to call us on 0333 335 5176 or email us and our UK based help force will get back to you.
The Security & Legal Implications
There is nothing secure about posting a document to a customer for them to sign and return. No matter what you pay or how it gets delivered, there is always a chance it could get lost or fall into the wrong hands.
With our Digital Engagement Cloud platform you can have documents sent, signed, verified and returned within minutes. Not only is our platform fully secure but also GDPR and eIDAS compliant so you can have peace of mind that you are dealing with the person with whom you think you are dealing.
Digital authentication and client verification is one of the most fundamental tools in doing business today. Our platform helps you to maintain the legal and security integrity of your business while protecting your clients. Electronic signatures carry with them the same legal standing as traditional pen and ink, and our SmartCheck facility brings it all together so that your legal integrity is watertight.
Get in Touch
The SiNERIX Digital Engagement Cloud can make doing business in 2020 easy and convenient for your teams and your clients. If you would like to speak to a member of our expert team about your digital onboarding requirements make sure you call us on 0333 335 5176 or email us and we’ll get back to you as soon as we can. You can also find us on Facebook, Twitter and LinkedIn for all the latest news and updates.